Work History - Brett Sebbio

Leadership History

Selected jobs where I've held a leadership role over my career.

Live Oak Bank

Head of Design, Customer Experience and Design
2024 - 2025

Financial Services
Fintech
SBA Lending
Small Business Banking

1,000 Employees

Business Expansion:
Led a Product Design transformation to create a scalable multi-platform experience that enabled a new high-volume SBA lending line of business, making smaller-value loans profitable through automation and efficient lender-customer connections.

Lending Platforms:
Drove substantial quarter-over-quarter loan production growth through enhanced digital experiences, directly contributing to improved earnings performance. Launched a dynamic digital loan application with advanced technology integrations that automated product selection, dramatically reducing processing time while elevating both customer and lender experiences.

Innovation & Leadership:
Secured executive investment in innovative technology initiatives through compelling vision and roadmap development, positioning the bank as a digital banking leader while crossing the $10B loan and lease threshold, subjecting Live Oak to increased regulatory scrutiny.

Vision and Strategy:
Shaped and executed product vision and strategy in response to regional banking disruption, consistently delivering against key business and technology objectives.

VP, Customer Experience and Design
2023 - 2024

Financial Services
Fintech
SBA Lending
Small Business Banking

1,000 Employees

Dynamic Digital Application:
Launched the bank's first digital loan application platform, transforming a paper-based process into a streamlined customer experience while maintaining rigorous compliance requirements.

Design Operations & Digital Maturity:
Built and scaled a comprehensive design operations practice, including a fully-functional design system that replaced legacy UI components and improved development velocity. Established foundational design practices including research methodologies, content strategy, and operating principles, implementing performance metrics to achieve operational excellence while advancing our organizational design maturity.

Elevating Craft:
Inspired the design team, empowering the team to raise the bar and elevate craft across all Live Oak technologies and touchpoints. Redesigned internal legacy systems across multiple lines of business, empowering lenders with modern tools that significantly reduced loan processing time and operational complexity.

Improved Decision-Making:
Integrated emerging technologies into lending workflows, enhancing lenders' decision-making by automatically surfacing relevant information at scale, enabling faster and better-informed loan decisions. Substantial focus on integrating AI to increase loan throughput velocity, and increase loan capcacity for lenders.

Lowe's

Senior Manager, User Experience
2022 - 2023

E-Commerce
Retail
Home Improvement

300,000 Employees

Omnichannel Optimization:
Drove incremental revenue growth across five key business units of Lowes.com through strategic product and design initiatives. Led end-to-end omnichannel experience strategy across Purchase, Post-Purchase, Pro Customers, Availability & Fulfillment, and Installations & Services channels.

Technology Integrations:
Championed technological innovation through strategic integration of complex solutions, including BNPL, third-party delivery platforms, blockchain technologies, and AI/ML capabilities to enhance service offerings.

Strategic Leadership:
Provided strategic leadership at the director level, partnering with senior leadership on product vision while guiding multiple management teams across UX and product disciplines.

Inspired Design Leadership at Scale:
Led 40+ UX professionals across five global teams, aligning design with business strategy while managing full-time, contract, and agency talent in remote and hybrid environments.

Collins Aerospace

Manager, User Experience and Design
2018 - 2022

Commercial and Defense Aerospace
Aerospace Technology & Manufacturing
Internet of Things (IoT)

Subsidiary of Raytheon Technologies (RTX)
180,000 Employees

Global Leadership:
Led global teams, aligning product and design strategy with business strategy while managing full-time, contract, and agency talent.

Aircraft Prognostics:
Developed complex AI-integrated digital experiences for aviation operations, focusing on predictive maintenance systems, fuel-optimizing flight crew interfaces, and intelligent customer service platforms.

Personalized Experiences:
Elevated aerospace product experiences to modern consumer standards while maintaining specialized interfaces for technical users.

Scaled Cross-Functional Collaboration:
Cultivated strategic partnerships across product, engineering, and business teams internally at Collins, at RTX (parent company), and Pratt & Whitney (sibling company).

Socialtopias

Head of Product Design, Mobile Apps
2016

Tech
Social Media
Startup

Ceased operations 11/2016
25 Employees

Product Transformation:
Led Hopspot's product transformation as a player-coach, leading design and product management, delivering a comprehensive platform redesign that enhanced the core user experience.

Design Foundations:
Raised the bar for design quality, introducing structured design and development workflows that strengthened collaboration and accelerated product delivery without sacrificing craft.

Competitive Advantage:
Redesigned Hopspot's information architecture and interaction model, creating a distinctive product experience that drove user engagement and established a unique value proposition in the event planning space.

TradeKing

Lead Product Designer, User Experience
2014 - 2016

Financial Services
Fintech
Online Brokerage
Automated Investing Solutions

Acquired by Ally in 2016
200 Employees

Flagship Streaming Platform & Automated Investing Solutions:
Architected and led the vision for TradeKing's flagship trading platform and innovative automated investing solution, driving key technological differentiators that positioned the company for successful acquisition by Ally Financial.

Player-Coach:
Evolved from senior individual contributor to player-coach, establishing operational frameworks and design processes that accelerated product development while maintaining hands-on excellence in critical initiatives.

Strategy + Execution:
Led user experience strategy and execution across all digital platforms, ensuring a seamless multi-touchpoint experience that strengthened customer engagement and brand trust.

Unified Experience:
Unified experience strategy across five distinct financial brands, balancing cohesive design principles with targeted value propositions that drove growth in specialized market segments.

info@brettsebbio.com

Building, scaling, and leading high-performing design teams that elevate experiences, creating world-class products that are data-informed and consumer-validated.